Frequently Asked Questions

You can upload any PDF document related to aviation, including flight manuals, maintenance records, airworthiness directives (ADs), service bulletins, safety advisories, regulatory documents, and operational procedures. We support PDFs up to 10MB in size.

Our AI uses advanced natural language processing to understand the context and meaning of your questions, not just keywords. When you ask a question, the system searches through all your uploaded documents, finds relevant sections, and provides precise answers with page references. You can click on page numbers to jump directly to the relevant section in the PDF viewer.

Yes, security is our top priority. All documents are encrypted in transit and at rest. We use enterprise-grade security practices and never share your documents with third parties. Your data is private and accessible only to you and users you explicitly grant access to.

Yes! You can create folders to organize your documents by aircraft type, maintenance category, regulatory requirements, or any system that works for your workflow. Documents can be moved between folders at any time.

Our AI is trained to provide accurate answers based on the content of your uploaded documents. However, it's important to verify critical information, especially for safety-critical operations. Always cross-reference AI responses with the original documents, particularly for regulatory compliance and operational procedures.

Yes, AvDoc supports team collaboration. You can share documents and folders with other users in your organization. Access control ensures that only authorized users can view and search through shared documents.

Currently, we support PDF files. This covers the vast majority of aviation documentation, including scanned documents and digitally created PDFs. We're working on adding support for additional formats in the future.

AvDoc offers a free tier to get started. For advanced features, higher document limits, and team collaboration, we offer Pro plans. Check our pricing page or sign up to see the current plans available.

Yes, you can download your original documents at any time. Your documents remain yours, and you maintain full control over your data.

When you delete a document, it's removed from your account and all associated chats. The document is permanently deleted from our servers. Please ensure you have backups of important documents before deletion.

No, AvDoc requires an internet connection to function. The AI search and document processing happen on our secure servers to ensure fast, accurate results and to keep your documents synchronized across devices.

If you have questions or need help, please contact our support team through the in-app support feature or email us at hello@avdoc.app. We're here to help you get the most out of AvDoc.