Privacy Policy

Last updated: December 22, 2025

1. Introduction

AvDoc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aviation document management platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information such as your name, email address, and authentication credentials. This information is necessary to provide you with access to our services.

2.2 Documents

You may upload PDF documents to our platform. These documents are stored securely and are accessible only to you and users you explicitly grant access to. We process document content to enable search functionality, but we do not share your documents with third parties.

2.3 Usage Data

We collect information about how you interact with our platform, including search queries, features used, and technical data such as IP addresses, browser type, and device information.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and store your documents securely
  • Enable AI-powered search and document analysis
  • Authenticate users and manage accounts
  • Send service-related communications
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit using TLS/SSL
  • Encryption of data at rest
  • Access controls and authentication
  • Regular security audits and monitoring
  • Secure cloud infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information or documents to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, subject to confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with your explicit consent.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Export your documents
  • Opt out of certain communications
  • Request information about data processing

To exercise these rights, please contact us through the support channels provided in the application.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the support channels provided in the application or via email at hello@avdoc.app.